SISCOSERV : uma análise dos serviços portuários prestados pelo TECON Rio Grande no Estado do Rio Grande do Sul.

Abstract

By improvements in the service sector exported and imported the government created a mechanism for managing information that could give the government the security in the definition of trade support services policies, the Integrated Service Foreign Trade (SISCOSERV). One aspect, which generates more conflict since the establishment of, is related to the import or export of goods services, for example the international freight. In the case of Rio Grande-RS region for its geostrategic location, public policies made by the federal government are not remedying all existing bottlenecks, and because of mandatory SISCOSERV system, these and other bottlenecks may become more apparent, damaging further economic development of the region. In this sense, was titled as the theme of this research, SISCOSERV: an analysis of port services in TECON Rio Grande in the state of Rio Grande do Sul. In this context the main objective of this study was to analyze the SISCOSERV contribution in the management and control information and promotion support policies to improve the competitiveness of port services in TECON Rio Grande in the state of Rio Grande do Sul. The research analyzed the ancillary obligations provided by the SISCOSERV brought changes to the management of companies, the mapping done by the federal government and standardization in the classification of services brought to light the need that companies need to invest in analysis in the process of management to become competitive in foreign markets. Becoming competitive through investments in technological innovation, process mapping, in technical knowledge on an ongoing basis, we can analyze the long-term economic growth in the territory of the Rio Grande.