Aspectos econômicos e ambientais do processo de logística reversa de lâmpadas fluorescentes em Santa Cruz do Sul.

Abstract

Environmental defenses are essential and necessary realities for the future preservation of the planet. The aim of this research was to analyze the process of reverse logistics of fluorescent lamps in Santa Cruz do Sul. The objective of the research is the process of reverse logistics with the focus on companies in the retail segment of fluorescent lamps, as well as electrical stores and supermarkets in the city of Santa Cruz do Sul. This is an institutional study that is part of the reality of the population. The research is characterized as being an exploratory research, with simple observation, which aims to allow greater familiarity with the problem, in order to develop concepts more clearly in its first phase. It covers a bibliographical research interpreting and relating to the ideas of the authors, and still as a result of its objectives, the research assumes a descriptive character, because it describes the characteristics of the problem researched. A technique was used to collect fingerprints as a questionnaire form, which developed some pertinent questions according to the needs of the research problem, from the social, environmental and economic point of view. In order to deepen the data collection, interviews were carried out with actors of the process of collection and disposal of household waste in the city. Through the bibliographic procedures and the application of the questionnaire, the survey of the information for the analysis led to the result that the reverse logistics process of burnt fluorescent lamps is already present in the city for about two years. Despite the costs generated by this process, the population concerned about the environment and future generations, discards the bulbs correctly in the retail so that after this process these bulbs can be disposed of correctly.