Desafios da equipe de enfermagem no atendimento pré-hospitalar.

Abstract

Pre hospital attendance may be defined as any and all assistance provided to the individual directly or indirectly outside the hospital setting. The GM/MS Ordinance N. 2,048 / 2002 considers that the urgency and emergency area is an important component of assistance to health in Brazil. This research aimed to know the challenges of the nursing team in pre hospital attendance in the city of Santa Cruz do Sul - RS; to list the reasons that lead these professionals to work in the emergency mobile service; to analyze how the work process occurs in the service in question; to identify how service education happens before and/or after the attendance. This is an exploratory, descriptive study with a qualitative approach, realized in the city of Santa Cruz do Sul. It was used a semi-structured interview, approaching six nursing technicians, four nurses and five conductors and, for the interpretation of the data it was applied Content Thematic Analysis. It is concluded that the lifeguard professional must be aware of the importance of their procedure in the life of the patients, to work in urgency and emergency it is necessary to enjoy acting in the area; The work needs to be well structured in a systematic way that provides quality of life for employees, a conducive and humanized work environment; the education in service promotes the updating of professionals and it is a continued process for the construction of team knowledge, foments higher quality care in users. It arrives at the end of this paper, with the certainty that the professionals who work in pre hospital attendance perform their function with competence and continuous dedication and despite of the obstacles sometimes encountered, the way forward is always for the excellence of the service to be realized.