A entrevista nos processos de trabalho da acadêmica do Curso de Serviço Social no Presídio Regional de Santa Cruz do Sul.

Abstract

The present work is the result of an analysis of the experience of the Social Service internship at the Regional Prison of Santa Cruz do Sul / RS. More specifically, on the interviews conducted during the period 2014/2 to 2016/1. The internship held in the Regional Prison of Santa Cruz do Sul allowed the approach of the future professional of Social Work with prison reality, especially with regard to the conduct of the various actions that are taken in institutions of this nature. The research is qualitative and documentary. He focused on the Social Worker's Interview Process in this space, analyzed and questioned the skills and techniques developed to improve the interview instrument and the actions of the trainee from the use of the instrument. Thus, one has as a research problem "How important are the interviews conducted by the Social Work trainee at the Regional Prison of Santa Cruz do Sul from 2014/2 to 2016/1?", The central category of analysis is the interview. As hypotheses for the unveiling of the problem, observation, sensitive listening and socialization of information were developed. The data analysis demonstrates that the interview is an important tool in the knowledge of the reality of the users, in order to perform the actions according to their needs. It was also possible to verify the importance of two elements that were developed by the trainee, these being: sensitive listening and observation.