Síndrome de Burnout : um estudo com trabalhadores de enfermagem de um hospital de pequeno porte.

Abstract

Burnout Syndrome is characterized as physical and emotional exhaustion of working people, happening when the person do not have more conditions to confront the situations and conflicts at work. It is generate from the excessive contact in workplace, which directly affects physical and mental health of the worker. Thus, the aim of this study was to investigate the occurrence of Burnout Syndrome symptomatology in nursing workers of a small general hospital. It is an exploratory and descriptive study with quantitative approach, using a socio-demographic and occupational questionnaire and the Maslach Burnout Inventory (MBI) with 14 subjects, of them, 4 nurses and 10 nursing technicians from a small hospital located at a municipality of Centro-Serra of Rio Grande do Sul. For the analyses, the answers results of the dimensions related to de MBI were calculated and compared with the references values of NEPASB. The results showed that in its majority the workers are female that have been working for more than 10 years as nurse or nursing technician. The results obtained from the MBI applying revealed that 92,85% of the workers do not have Burnout Syndrome symptoms, and 7,14% presented a tendency to develop it and there was no case of Burnout among these workers. It is concluded that this research could serve as a basis for reflections to the professionals involved, managers and future health professionals, pointing out possibilities where the work environment in small hospitals would not be a triggering for Burnout Syndrome.