"A somatização é o carro chefe"? : prazer e sofrimento no trabalho de profissionais de saúde com ensino superior na cidade de Santa Cruz do Sul.

Abstract

This work emerges in an attempt to understand the psychosomatic symptoms showing by the health area workers and how they face this day to day, since these professionals are among those who most fall ill due to the work. The present research, from qualitative nature, have had as an objective comprehend how the job organization can cause psychosomatic symptoms in health workers which have higher education in the city of Santa Cruz do Sul – RS. About psychosomatic symptoms is possible understanding that they emerge as a result of psychic conflicts which when are not solved or satisfied, may cause suffering in the person, finding in the body a way of relief and discharge, through illness. Therefore, the psychosomatic disease comes when the person shows psychological suffering in the form of physiological suffering, where the body may respond by symptoms and physical complaints, related aspects of the psyche. Thereby, the research occurred, in the beginning, through the bibliographical study and, later a field study. It has as methodological background the Psychodynamic of Work from an adaptation in which were used individual interviews by the Snowball proposal to the gathering of information. Nine professionals of health with higher education and residents of Santa Cruz do Sul were interviewed. The Psychodynamic of Work also substantiated the interpretation and analysis of this material, in order for this kind of methodology provide a moment to listen the workers, meaning them experiences, as much pleasure as suffering lived in the work. From the results apprehended during the interviews, could be investigated the psychosomatic symptoms showing by the health workers participants of this research, like headaches, body aches, physical fatigue, anxiety, disarray of the blood pressure, insomnia, gastritis, stress, among other illness types that were mentioned. Thus, it was possible to reflect about the factors which cause suffering due to work, that may interfere directly in the life and health of workers. Furthermore, it was proven the presence of defensive strategies, like resistance used by the professional to not get ill, which demonstrates the fragility of this category, that is impelled to care from others, doesn’t find time to care of itself.