A importância da ação civil pública na tutela dos direitos do consumidor.

Abstract

The present monographic work intends to analyze the importance of the collective actions in the protection of the rights of the consumers repeatedly violated in the standard consumer relations. In this context, the problem to be faced is to study whether repeated damages against the consumer would not be better inhibited when attacked by the public civil action. In order to deal with this task, the deductive method is used, making a general analysis of Public Civil Action in the face of repeated damages caused by large companies. The method of the procedures will be bibliographic. Although the observation of the proposed object of analysis is a legal observation, in some moments it will be necessary to resort to different approaches such as historical, political, philosophical, among others, to help in the search for meaning of some expressions, without, however, losing the legal approach. With regard to research techniques, they will be summarized in bibliographical research from several sources. These, in turn, will be utilized through methodology of reading procedure, examination of case law and records. Finally, it can be stated initially that public civil action is an excellent way to achieve great results in the face of consumer protection, in view of mass relations.