Gestão de compras : um estudo de caso da empresa supermercado A Ltda.

Abstract

Managing companies from a process standpoint is one of the great challenges of effective management today. The research analyzed a micro company, which operates in the supermarket business, having general merchandise, predominantly in food products. This paper aimed to analyze the purchasing process of a retail company, as well as describe its process, diagnosing its deficiencies and how it is affecting its organizational development. It is characterized as a case study, where data collection occurred through interviews with the managing partner of the company and observations on the practices used in the day to day of the organization. The main results that the work obtained were, to realize that the company needs changes and improvement in many functions such as the purchasing process and planning, as this does not occur properly, and ends up causing failures in the quantities acquired, resulting in losses. competitive advantages of the company in the local scenario, inhibiting its growth as an organization. The research concluded that the company has the capacity to adopt the necessary measures and thus ensure a more efficient purchasing management with positive consequences in terms of offering better prices to its customers, thus enabling better conditions to compete in the market. market in which it operates.