Ferramenta computacional para apoio à minimização dos desperdícios do processo produtivo.

Abstract

The search for competitiveness is one of the biggest challenges for organizations. For organizations to succeed, it is necessary that their activities are managed and coordinated in a transparent and systematic way. In that sense, Lean Manufacturing is a philosophy that may assist in sustainable development, such as reducing water, energy, raw materials and environmental waste. The focus is on minimizing waste, defined as everything that is not necessary in the production cycle of a product or service. Since the manipulation of knowledge in a process of knowledge management can may assist in understanding and identifying these wastes. Knowledge Management is a way of working, a new organizational culture, in which the environment and the values may generate the necessary motivation to learning, transferring and application of knowledge. And one way to identify knowledge within companies may be through the use of Lean Manufacturing tools such as value stream map, which allows the identification of material and information flow within an organization. Mapping helps identify the sources of waste in the value stream. Thus, the objective to propose improvements in the production and management process, from the identification of the main waste involved in the production in order to develop a computational tool focused on management by lean processes, for achieving a management decision making and leading to these waste minimization, based on its causes, in a medium-sized company in Rio Grande do Sul. Of the main findings was found that with the use of Lean Manufacturing tools such as value stream map, was found the flaws in processes such as waste, lack of control and information. Along with the proposed improvements for future actions, system development will bring benefits to the manipulation of organizational knowledge in order to generate analysis for decision-making processes of the company and improvement actions. The information extracted from the value stream map substantiate the development of the knowledge base of the computer system, aiming at the reduction of intermediate stocks from the manipulation of knowledge. The proposal was to reorganize and succeed in the management process, generating profits through waste minimization pointed to by the value stream map. As a result, there is control of materials (kanban) which are used in production orders, the tracking report intermediate stocks, helping to minimize unnecessary movement of waste, overproduction, transportation, and waiting, and, in a general way, helping to reduce operating costs.