A gestão da informação : um estudo em indústrias de pequeno porte do município de Santa Cruz do Sul.

Abstract

The present dissertation was focused in researching the management of information in small industries of the city of Santa Cruz do Sul, identifying the sources of information, how they are used for taking management decisions, the restrictions of available information, the uses of programs/softwares and the existence of sharing information among the companies. The volume of information and processes that the companies are obliged to manipulate to be aware of their business, the market, the R&D (research and development) and the unavoidable legal evidences from commercial, fiscal and financial movements, have grown excessively, mainly face to the technological development of the last decades has facilitated the access to the information (Internet, email, phone/fax). It has vital importance for regional politics development and for public politics responsible authorities to know the sources of information and respective uses for the small companies, as way to extend the knowledge of the variable that can influence in their own development, and will therefore support and mold the positions and competitive strategies of the companies. The information need to be more concentrated, purified and available for the companies’ management, as well as sharing information techniques, commercial and administrative with other companies of the city of Santa Cruz do Sul, inexistent in the researched companies, aiming the best conditions to their own management. It was verified that the researched companies use, for the daily management, both internal as well as external information. However, in new investments, the internal data (commercial and financial) is more relevant than the external ones. Moreover, it was evidenced that the use of specialized magazines and periodicals that could help with the decisions is low. In addition, it is suggested a bigger liaison with the nongovernmental institutions, which have a lot of information that would certainly facilitate the management of the companies.