Análise dos processos de armazenagem da empresa VLS Distribuidora.

Abstract

The efficiency and quality of processes is one of the most sought after objectives by wholesale companies, aiming at a quality service in the demand of their customers. Therefore, this study was developed at the company VLS Distribuidora, in the wholesale food, beverage and cleaning segment, located in the region of Vale do Caí, and focused on the area of Warehousing Management. In this way, we sought to describe the current storage process of VLS Distribuidora, identify the main failures and their causes and propose an action plan for improvements. Descriptive research instruments with a qualitative approach were used. After collecting data with the company and carrying out the academic study on the subject, failures in the storage process were found and, from these failures, solutions were identified that would result in improvements in the process, through quality tools. Thus, it was possible to propose improvements in the company's storage processes, aiming at quality in meeting its demand.