Proposta de redução no índice de não conformidades nos filmes produzidos na Polo Films.

Abstract

Companies continually seek to improve the process, as they are faced with a scenario that requires cost reduction and quality assurance. In this way, the work aims to apply quality tools in the production process of plastic packaging, seeking to minimize non-conformities. The applications of quality tools were carried out throughout the productive sector. For this, the three problems with the highest incidence of non-conformities were identified. The following tools were used: Check Sheet, Cause and Effect Diagram and 5W2H. They made it possible to understand the process and identify the root cause of the problem, enabling the execution of an action plan, as well as the reduction of non-conformities, the improvement of internal rates and cost reduction.