Elaboração de manual com diretrizes para melhorar a qualidade de vida e felicidade das pessoas em uma organização de trabalho.

Abstract

The world is changing at a rapid pace in terms of culture, education, complexities of societal needs and demands. In this scenario, organizations need healthy and motivated employees to survive and thrive during times of change. These transformations have imposed a series of challenges for organizations, especially in the care and attention to people. Work is a central concept in people's lives as it enables subsistence and expansion of interpersonal relationships, with the development of skills and production of new perspectives, giving new meaning to life. However, suffering and mental illness are common in work environments, generating conflicts, absences and decreased productivity, thus becoming a major challenge to public health. Organizations considered healthy adopt management practices that permeate the work environment and development policies that help employees to be happier, healthier and more committed are essential. The objective of this work is to diagnose the current status of happiness and quality of life in a work organization and create a manual with guidelines to promote people's happiness and quality of life in the work context. The methodology to be used is Design Thinking, which starts from the understanding of the problem in order to search for adequate solutions for the organizational context. The main results point to many advances in research on the effectiveness of positive interventions in organizations and at work, but there is still a long way to go when it comes to the best combination of specific intervention practices, their design, evaluation and protocol development. specific. Even with the findings from the theoretical point of view of this work, the results of the intervention demonstrate that there are still many challenges and gaps in the way of managing people. With the intervention, it was possible to elucidate the need for more positive organizational policies and practices that align attitudes, values and personal and professional behaviors with the values, mission and vision in organizations. It is essential that employees find clarity, meanings and meaningful purposes in the roles they play in organizational life, as well as in other areas of life, so that we can build what is understood here as happiness. The elaboration of a manual with the needs for a healthy and happy organization is relevant from a practical point of view, since most of the existing content is conceptual and does not address organizational policies and practices used on a daily basis in companies that contribute to improvement. of the environment. To help elucidate the practical knowledge acquired in the intervention, a sequence of 10 stories will be told in the form of a technical product. In addition to having theoretical support, it brings elements of the action plan prepared for the company that is the focus of the intervention and more knowledge acquired from the field in another organization.