As consequências da globalização nas relações de trabalho de uma rede de postos de combustíveis do Rio Grande do Sul.

Abstract

This master's dissertation in Regional Development explores the influence of globalisation and organisational practices on the mental health of managers at a petrol station chain in Rio Grande do Sul. One of the characteristics of the dialectical method adopted in this study was the contextualisation of the problem being researched, considering its historicity. In this way, the action of thinking is realised by answering the fundamental questions of the research: who carries it out, when, where and for what purpose. The qualitative research used questionnaires and semi-structured interviews to understand how increased competitiveness, challenging targets and the fast pace of work impact the psychological well-being of management professionals. Based on an analysis of the transformations in labour relations resulting from globalisation, the study highlights that the growing pressure for efficiency and results can lead to overload, stress, anxiety and other mental health problems. The analysis revealed that the majority of the managers interviewed are men over 40, reflecting the persistent gender inequality in leadership positions. Most managers recognise the direct impact of management processes on their routine, as well as the presence of occupational risks, mainly chemical and ergonomic, related to exposure to benzene and inadequate working conditions. In addition, the existence of stress and anxiety related to the pressure to meet targets stands out. The results highlight the need to implement management policies and practices that prioritise quality of life in the workplace, promoting more humane, sustainable and welcoming spaces. The perspective of the Programme in Regional Development reinforces the need for an interdisciplinary approach to provide a broader and more integrative perspective to understand and minimise the impacts of globalisation on labour relations, in accordance with the line of research entitled “Organisations, Market and Development”, which guides this study. The dissertation concludes that understanding these processes and implementing action plans to minimise the negative impacts of the globalised context on workers' health are fundamental, emphasising the importance of multidisciplinary actions that involve everyone's collaboration and public policies that promote care and well-being in the organisational environment.