Tecnologia da informação : conseqüências sobre o emprego e o perfil dos trabalhadores.

Abstract

This work analyses the consequences of the use of information technology in the development of businesses and its relation to the different levels of employment, qualified workers and the new skills required. It combines bibliographic research about authors that approach the thematic objectives proposed starting with several interviews that identify which technology is used and the reasons for its use as well as the consequence of this installation. This paper consists of one case study, specifically concentrated on businesses in the tobacco sector in the municipality of Santa Cruz do Sul, RS Brazil in as related to the use of Information Technology and its consequences of the work and the profile of the workers. The study presents a contradictory relation, where the technological innovation can produce jobs in periods of expansion during the economic cycle, or create aggravation during depressions, when technological unemployment occurs, with the expansion productive activities appearing as a destructive process. The analysis demonstrated that upon deciding on the introduction of an innovation into an organization, the management already knows the priority even in an intuitive form or little structure, which there are reflexes or possible reflexes of this decision, including that which refers to the organizational impacts. The study showed that technological information helped clean the structure of the organization, in hierarchal levels as well as in operational processes (functional area that isn‟t able to adapt to the profile required), reducing the effective administrative areas and need for hierarchal levels of control and those responsible for the consolidation of information. The organizational impacts differ from organization to organization, even differing among distinct experiences of the same business. The paper also, looked to demonstrate that by counting on new work instruments, the employees gain self-reliance and are able to make decisions, making it essential that each employee know how to use the system, not only the customers, but also the sources of the information systems adopted in the organization. It is observed that independent of technology, there are various pressures that force the transformation of businesses. It is observed when one considers information technology points to a tendency to incorporate the idea of a system where various businesses (networks) come together, concentrate, instead of one dominating organization or one dominating model that is from top to bottom, defining a recognition process where any group can unite for a shared interest. Where the process of regional development must be supported beyond the most immediate motives in the sense of greater productivity and generation of income, to be adjusted to the qualification and the (re)training of the workforce.