Avaliação do ambiente de trabalho de odontopediatras e a sua influência no relacionamento profissional com a primeira infância.

Abstract

This study shows the managment model to professional of odontopediatric who works, directly with early childhood (children until three years old). For this age, the American Odontopediatric Academy (2002) and others like Guedes-Pinto (1995), Corrêa (2002) and Klatchoian (2002), propouse that the first odontopediatric consultation should happened around 6 month of age. Considering the caracteristics of the early childhood, become necessary to investigate and to intervine ergonomically in the dentistry working set, and to investigate the stress levels of the worker and considered like an especificity until not attended (SEGER e cols, 2002; WOLF, 2002 and KLATCHOIAN, 2002), because the adaptation of the odontological working set helps the professional to develop of the work and cut down the possibilities of injuries at the professionals and their patients (IIDA, 1998; KOSSMAN, 2000). The begining of this trouble is mainly in the unknowledge about ergonomy by the professionals of odontopediatric, join the day of the work, the body positions and incorrect moviments, that get worst the debility. By the physical diagnosis of the working set, the avaliations of the behavior of the early childhood children and the chouse of technique of behavior management to these children, become possible to intervine at the dentist’s working set trying to reduce the physical and mental consuming. The stresses levels were also investigated using the ISSL (Inventário de Sintomas de Stress para Adultos de LIPP, 2000) and the questionary organized to verify the psychophisiologicals variations during the work activity. Like results of this research, the follows elements promote fisical debilities to professional: wrong bodies positions, incorrected moviments, the levels of noise, illumination and temperature at odontological working set. By psychologicals demands promoters of mental debilities, can be suggested: the stress, the anxiety from new patients, the conviviality with the anxiety of the children’s parents and the differents ways to the professional works with the situations thats happened day by day at the working set. With these investigations, was criated the manegment model to early childhood children to the pediatric dentistry, and also to favor verify the stress levels and fix the working set by the colected datas from the answering questionary by the children’s parents, helping the working of this professional and facilitating the affective relationship to these patients. The application of this manegment model shows to be very simple and practical, made by some rules that helps its implementation, considering the quantification of the results with pointers to easy mensure and, at the same time, promoting the insurance, empatic and trustworthy relationship between dentistry and children. This study tryied to join knowledges at ergonomical intervations in the odontological working set, with psychological aspects applied to pediatric dentistry, attending the multidisciplinary necessities, wanting to getting better the work, helping the relationship between professionals and children, and thus, promoting health conditions.