Mediação de conflitos escolares nas práticas da orientação educacional.

Abstract

This paper presents the results and reflections arising from a study on the mediation of school conflict in the practices of Educational Guidance. We here discuss the data collected in interviews with school counselors , mainly focusing their practices, their representations and their interpretations about Mediation, Conflict and Conflict Mediation. An important aspect of this work is the analysis of pedagogical practices developed by school counselors in their schools. Another relevant aspect is the possibility of bringing some clarity and a rethinking of the issue of the process of conflict mediation that has taken place in schools. When trying to focus on successful practices, we tried to stop it in the ways that the counselor uses to work on issues involving conflict mediation, realizing the experience and knowledge that the school community brings to the school, that is, its capital cultural and human about the subject. Studies and research have shown the difficult situation that has gone schools to mediate conflicts. However, there are few studies that point to differentiated , effective and democratic forms , especially in the area of Educational Guidance. The conflict mediation, with the theoretical look of the dialectic, is a strategy of dialogue that the supervisor can use in your practice enriching relationships in school. Thus, the subjects will be helping to communicate tracing solidarity commitments and life learning. It is in this space that puts the contribution of this study.