A visão do técnico de enfermagem sobre a importância dos registros em prontuários na área hospitalar.

Abstract

The health institutions strive to maintain a high level of quality regarding the assistance given to their patients and, at the same time, to present an accounting income. It is known that healthcare assistants perform most of the tasks related to the patient’s assistance, even with all their amount of occupations; besides, the records are essential to prove the realization of the assistance and to receive it in an economical and integrated way. The objectives of this study was to be acquainted with the healthcare assistants’ understanding about the importance of nursing records in order to have a qualified assistance and a better economic and financial practice. This is a qualitative, prospective and descriptive research, performed with health assistants who work in a hospital institution at the countryside of Rio Grande do Sul. The data was analyzed and divided into thematic categories. The results of this study show that the health assistants believe their records are satisfactory, despite having some flaws; their justification is that the people’s quantitative and the pace of work are factors that difficult the record of information. Based on these reflections, it is noticeable that the implantation of educational programs are important to make the team aware of the value of their records to the quality of the assistance, as well as to the economical and financial return of the Institution.