http://hdl.handle.net/11624/147 Tue, 27 Oct 2026 14:09:29 GMT 2026-10-27T14:09:29Z http://hdl.handle.net/11624/4353 Title: Gestão financeira de curto prazo em instituições comunitárias de ensino superior do Rio Grande do Sul. Authors: Lima, Julian Israel Abstract: With the reduction of students resulting from macroeconomic conditions and the restriction of the offer of student financing programs, the Communitarian Institutions of Higher Education has made efforts to maintain its economic and financial balance. Hoping to provide elements that contribute to the management of this Institutions, this study had as objective to identify the way how Communitarian Institutions of Higher Education members of the Consortium of the Gaucho Communitarian Universities make their short-term financial management in the face of the new scenery in higher education. To achieve the proposed objectives, semi-structured interviews were carried out with nine financial managers of this Institutions. A multiple case study was carried out, being configured in a qualitative research, of descriptive and exploratory character. The data were treated by the technique of content analysis and divided into six dimensions: financial planning, management of working capital, institutional management policies, defaults, financing for students and institutional situation. As main results, it was verified that the group studied is composed of highly complex Institutions, which results from the particularities of this type of organization, with financial planning with high detail of information, whose difficulties result from the academic profile of its managers. About the working capital management, it has been observed that it occurs carefully, with precision and security in financial processes. The Institutions studied are characterized as borrowers of resources in the financial Market, with high dependence on banks, especially public banks. In some cases, it was observed the preponderance of political aspects to the detriment of financial aspects in the decisions taken, which is attributed to the communitarian character and of prioritization of academic quality. It was verified a low default rate and high influence of the FIES on the economic and financial situation, even in institutions with low income commitment with the Program, and all of them faced difficulties with the restrictions of access to financing and, the most committed, experienced significant development, despite the difficulties. Mon, 01 Jan 2018 00:00:00 GMT http://hdl.handle.net/11624/4353 2018-01-01T00:00:00Z http://hdl.handle.net/11624/4202 Title: Governança e inteligência artificial generativa : desafios e riscos da Shadow AI no ambiente empresarial. Authors: Aguiar, Mariana Sandim Abstract: The rapid technological evolution has expanded the use of Artificial Intelligence (AI), particularly Generative Artificial Intelligence (GenAI), in corporate environments, generating both opportunities and significant governance challenges. This study analyzes how corporate governance can mitigate the risks associated with the misuse of Shadow AI and enhance the benefits of GenAI within organizations. Using a qualitative and exploratory approach, the research was based on interviews with executives from three distinct sectors—public, technological, and financial—complemented by a theoretical review of corporate governance, AI, and Shadow IT/AI. The analysis revealed varying levels of digital maturity and governance structuring, ranging from the absence of formal policies in the public sector to decentralized experimentation in the technological sector and a cautious, compliance-oriented approach in the financial sector. The findings demonstrate that governance plays a decisive role in mitigating risks and promoting ethical, transparent, and secure practices. As a result, the Governance Framework for Artificial Intelligence (GIA) is proposed, structured around five dimensions: ethical principles, monitoring and evaluation, stakeholder engagement, ethical conflict resolution, and continuous training. The framework contributes to the responsible use of GenAI and strengthens corporate governance practices amid accelerated digital transformation. Wed, 01 Jan 2025 00:00:00 GMT http://hdl.handle.net/11624/4202 2025-01-01T00:00:00Z http://hdl.handle.net/11624/2566 Title: Governança da cadeia de distribuição : influência dos aspectos contratual, transacional e relacional entre as empresas, os provedores de serviços logísticos (PSLS) e as companhias marítimas. Authors: Wermann, Jairo Luis Abstract: Increasing competition forces companies to develop strategies to design products and services for both national and international markets. Companies increasingly seek complete and efficient solutions requiring logistics service providers and shipping companies to reorganize strategies in order to improve performance and make decisions about the offered services. Therefore the main objective of the study is to analyze the elements of contractual, transactional, and relational governance in the distribution chain among exporters, logistics service providers, and shipping companies. This exploratory research showed considerations of the performers regarding the influence of governance. It is a multiple case method aiming to investigate the adherence to present theory. Results allowed to identify contractual, transactional, and relational elements of governance in the investigated companies. In contractual governance conflict of interest is directly related to price and is controlled using spreadsheets and informal contracts. Power is performed by the strongest company. In transactional governance price is a determining feature; however, it is not the most important. Transaction cost determines the price and it is important to keep requirement restrictions without compromising the final process quality. In relational governance good service and established requirement fulfillment through formal agreements among companies are necessary. The analyzed elements are differently established and performed in the distribution chain by all the interviewed since they may have the same action; but different reactions. Fri, 01 Jan 2016 00:00:00 GMT http://hdl.handle.net/11624/2566 2016-01-01T00:00:00Z http://hdl.handle.net/11624/1552 Title: Avaliação da satisfação das consumidoras do varejo de roupas e calçados femininos em Candelária/RS. Authors: Alves, Lilian Abstract: The evolution of women’s role in today’s society, as well as their participation in the job market and in the Brazilian economy, has provided an increase in the potential market of retail women’s clothing and accessories. This becomes more relevant by the fact that consumers are always looking for satisfaction. This study intended to evaluate the satisfaction among female consumers of retail women’s clothing in the city of Candelaria-RS, and to propose strategical recommendations of loyalty to improve the quality of the services offered. The methodology used consisted of three phases: firstly, it was made a qualitative research, which used the critical incident, to identify the attributes that impact the services evaluated, based on local consumers perception. These identified dimensions served as a basis for a questionnaire on the second phase of the research, which was a research of quantitative descriptive analysis using a structured questionnaire to evaluate the satisfaction of the target public and involved a sample of 240 female consumers of retail in Candelaria-RS. The third phase consisted of a strategical analysis aiming to reduce the attributes of greater dissatisfaction in the retail in order to increase consumer loyalty. The main results of the research made it possible to learn that the general satisfaction among consumers of local retail is 83.3% and their intention of shopping again is 85.4%. It was also identified, using Factorial analysis, that there are four main factors for the city retail: consumer attendance, products, services and infrastructure. Among the 19 attributes evaluated in the retail, only three had an unsatisfactory performance and need strategical actions of improvement: price, sale and parking. Sun, 01 Jan 2017 00:00:00 GMT http://hdl.handle.net/11624/1552 2017-01-01T00:00:00Z